Privacy Policy
Norwalk Dental Associates
Notice of Privacy Practices
This Notice Describes How Medical Information About You May Be Used and Disclosed and How You Can Get Access to This Information. Please Review It Carefully.
Privacy Policy
Effective Date: May 22, 2026
At Norwalk Dental Associates (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website and related communication channels.
By using our website, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Date of birth (if submitted)
- Insurance information (if submitted)
- Information submitted through forms, chat, or communication with our office
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Website usage and browsing behavior
- How We Collect Information
We collect information through:
- Online appointment request forms
- Contact Us forms
- Live chat features
- Phone calls and call tracking systems
- SMS/text message communications
- Website analytics and tracking tools
- How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Respond to inquiries
- Provide dental care services
- Send appointment reminders and confirmations
- Communicate via phone, email, or text message
- Improve our website and patient experience
- Comply with legal and regulatory obligations
- Text Message (SMS) Communications
By providing your phone number, you consent to receive text messages from Norwalk Dental Associates, which may include:
- Appointment reminders
- Appointment confirmations
- Post-treatment instructions
- Customer service communications
Message and data rates may apply. Message frequency may vary.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
- Live Chat Communications
If you use our live chat feature, we may collect the information you provide during the chat session. This information is used to assist with scheduling, answer questions, and provide support.
- Health Information & HIPAA
If you submit health-related information through our website, we take reasonable steps to protect it in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
However, no method of transmission over the internet is completely secure, and we recommend avoiding submission of highly sensitive medical information unless necessary.
- Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party vendors that assist in operating our website and communication systems, including:
- Website hosting providers
- Communication and scheduling platforms
- Marketing and analytics providers
- HIPAA-compliant service providers
These third parties are expected to maintain appropriate safeguards for your information.
- Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze website traffic and usage
- Support marketing and advertising efforts
You may disable cookies through your browser settings.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is guaranteed to be completely secure.
- Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request corrections or deletion
- Opt out of certain communications
To make a request, please contact us using the information below.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children without parental consent.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
- Contact Information
Norwalk Dental Associates
37 North Avenue, Suite 103
Norwalk, CT 06851
Phone: (203) 846-2085
Website Privacy Questions:
Email: [email protected]